The Message 'Something Happened, And We Couldn't Install A Feature' Is Displayed; Date And Time In "Logged" Of Event Log Is Different From Actual Registration Time; Error Message Of Runtimebroker.exe 'The Group Or Resource Is Not In The Correct State To Perform The Requested Operation.' Appears; A License Cannot Be Authorized - Mitsubishi Electric MELSEC iQ-R Series User Manual

34.24
The Message 'Something happened, and we
couldn't install a feature' is Displayed
Check item
Is the Windows license authorized?
34.25
Date and Time in "Logged" of Event Log is
Different from Actual Registration Time
Check item
Is the event log referred to Windows with different time zone?
34.26
Error Message of RuntimeBroker.exe 'The group
or resource is not in the correct state to perform
the requested operation.' Appears
Check item
Is a Windows standard application activated consecutively?
Example: [Settings] is activated twice from Windows Start by double-clicking
it. ([Settings] can be activated by a single click.)
34.27

A License cannot be Authorized

Check item
Is this product connected to the Internet?
Is the license authorized while the Internet is connected?
Corrective action
Check the Windows license authentication status.
If the license is not authorized, perform the license authentication.
Corrective action
• Refer to the event log by considering the difference in the time zones.
• Match the time zone setting on Windows where event logs are displayed
with the time zone on Windows where event logs are recorded.
Corrective action
The application may be executed multiple times due to the consecutive start
of the application. Click the [OK] button to close the message, and use the
application.
If the error message appears persistently even when not performing the
continuous start of the application, a system may be corrupted. In this case,
recover Windows.
Corrective action
Troubleshoot the network by the following procedure:
• Windows Start  [Settings]  [Network & Internet]  [Network
troubleshooter]
Authorize the license by the following procedure:
• Windows Start  [Settings]  [Update & Security]  [Activation] 
[Troubleshoot]

34.24 The Message 'Something happened, and we couldn't install a feature' is Displayed

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