Huawei 9000 VCT V100R011 Administrator's Manual page 174

HUAWEI 9000 HD Video Terminal
Administrator Guide
Problem
The records of the
local address book
cannot be exported.
Network
Table 11-7
Table 11-7 Troubleshooting methods for the problems arising on the network
Problem
You cannot telnet to
the terminal. A
message is
displayed, indicating
that the number of
connections to the
terminal has reached
the upper limit.
Video
Table 11-8
Issue 09 (2012-09-03)
Possible Cause
The pop-up blocker is enabled
on Internet Explorer.
describes the troubleshooting methods for the problems arising on the network.
Possible Cause
The number of connections to
the terminal has reached five.
If the interval between two
connection attempts is less than
10 minutes, these two attempts
are considered as two separate
connections to the terminal.
For example, if multiple clients
telnet to the terminal, the
number of connections will
reach five. If a client has
connected to the terminal and if
an exception occurs on the
network, the client disconnects
from the terminal. After the
network is recovered (within
10 minutes), the Telnet
resources, however, may not be
released at that time.
describes the troubleshooting methods for the problems associated with video.
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11 Maintenance and Troubleshooting
Solution
From the Internet Explorer menu
bar, choose Tools > Pop-up
Blocker > Turn Off Pop-up
Blocker to disable the pop-up
blocker.
If Firefox is used, choose Tools >
Options. On the General tab, select
Show the Downloads window
when downloading a file. On the
Privacy tab, select Accept cookies
from sites. Then click OK to save
the settings.
Solution
Disconnect some of the Telnet
connections.
If no data is transmitted on a Telnet
connection for 10 minutes, the
connection will be disconnected
automatically. Wait for 10 minutes
or more until inactive Telnet
connections get disconnected, and
then telnet to the terminal.
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