Restoring Default Settings - Huawei 9000 VCT V100R011 Administrator's Manual

HUAWEI 9000 HD Video Terminal
Administrator Guide
Problem
Conference Control
Table 11-11
control.
Table 11-11 Troubleshooting of common problems arising relating to conference control
Problem
After the local site
joins a conference,
the View Site
function cannot be
used to view another
site.

Restoring Default Settings

You can use the Restore Default function to restore the default settings of the software.
This function does not affect the information saved in the address book.
To restore the default settings:
Select from the home screen, choose Settings > Installation > Restore Default. In the displayed
dialog box, enter the serial number of the terminal, and then select OK.
Issue 09 (2012-09-03)
Possible Cause
Multiple conferences are
currently being held and the
videoconferencing system
cannot provide sufficient port
resources.
The account for using the E1 or
4E1 lines is incorrect.
describes the troubleshooting of common problems arising relating to conference
Possible Cause
A site in the conference is being
broadcast. In this case, all the
sites (except for the chair site
and the broadcasting site) must
view the broadcasting site.
The chair site has performed
the Give Floor operation. In
this case, a non-chair site
cannot view other sites.
The chair site has performed
the Voice Activation
operation.
No video is sent from the site to
be viewed.
The View Site function is
restricted on the RM.
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11 Maintenance and Troubleshooting
Solution
If the port resources are insufficient,
wait until the resources are
available or reduce the number of
sites attending the conference and
then add sites as required after the
conference is initiated successfully.
Contact the administrator of the
videoconferencing system.
Solution
Contact and ask the chair site to stop
broadcasting the site.
Contact and ask the chair site to
perform the Discussion operation.
Contact and ask the chair site to
disable the voice activation
function.
Contact and ask the relevant site
administrator to troubleshoot the
site video.
Contact the administrator of the
videoconferencing system.
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