Quality Of Service; Trace Data - Toshiba Strata CTX Programming Manual

Digital business telephone systems
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Maintenance
This chapter discusses CTX WinAdmin's maintenance functions.

Quality Of Service

This program is not available at this time.
Note
This Program allows the user to collect information measurement of the call via IP Telephone by a specific
IP Station.
There are 5 call records can be collected by each request.
From the Program Menu, click
Maintenance > Quality of
Service. The Quality of Service
screen displays (shown right)
Trace Function
To analyze Strata CTX problems efficiently, Toshiba needs to get the event trace data and ISDN trace data.
These data sets enable analysis of the problems Strata CTX may experience. It is helpful for
troubleshooting problems that are difficult to duplicate.
Please contact Toshiba Technical Support to coordinate the running of the procedures that appear in this
section. Technical Support will walk you through the required steps.

Trace Data

By running traces when tests are conducted on your Strata CTX system, you ensure that data are being kept
in the event your system encounters a problem. This data can be sent to Toshiba Tech Support for analysis
and troubleshooting.
Strata CTX Programming - Part 2: CTX WinAdmin Programming 04/03
11
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