Fujitsu ScanSnap N1800 Operator's Manual page 11

8.2.1 Basic Network Operation Tests............................................ 386
■ Checking Basic Network Operation with a Ping Test ...... 386
■ Checking the Network Operating Status ......................... 388
■ Checking the NTP Server Settings by Synchronizing the
System Time .................................................................. 389
■ Checking the Mail Server by Sending a Test Mail ........... 390
8.2.2 Other Network Connection Troubleshooting ........................ 391
■ Failure to Connect to a Server Using Its IP Address ....... 391
■ Failure to Connect to a Server Using Its Host Name or
FQDN ............................................................................. 393
■ Failure to Add the Scanner as a Domain Member, or Failure
to Login to a Domain ...................................................... 393
■ Failure to Add a Network Printer ..................................... 394
■ Failure to Print on a Network Printer ............................... 395
■ Failure to Add a Network Folder ...................................... 396
■ Failure to Save to a Network Folder ................................ 396
8.2.3 Failure to Access the Scanner using a Web Browser, Admin
Tool, or Central Admin Server.............................................. 397
8.3 Other Troubleshooting ................................................. 400
■ Scanner Cannot Be Turned On ....................................... 401
■ Scanner Does Not Start Up ............................................. 401
■ I Want to Reset the Scanner to Factory Defaults ............ 402
■ Data Cannot Be Scanned Properly ................................. 403
■ Scanned Data Is Inappropriate ........................................ 405
■ Cannot Login ................................................................... 407
■ Operation Does Not Work ............................................... 407
8.4 Points to Check before Contacting Your FUJITSU
Scanner Dealer .............................................................. 409
8.4.1 General Details .................................................................... 409
8.4.2 Error Status .......................................................................... 410
■ Problem When Connecting to the Scanner via
Computer ........................................................................ 410
■ Document Feed Trouble .................................................. 410
■ Sending an Original Document and Scanned Data ......... 411
8.5 Checking the Scanner Labels ...................................... 412
8.6 Pre-Maintenance Preparations .................................... 413
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