Scanner Cannot Be Turned On; Scanner Does Not Start Up - Fujitsu ScanSnap N1800 Operator's Manual

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■ Operation does not work
" Input field entry entered via the on-screen keyboard does not appear on the window."
(page 407)
" Saving is not possible after pressing [Save] on the [File Download] dialog box." (page
408)
" Status window stops at "Printing scan data on ..."." (page 408)
" An error occurs when installing an Admin Tool." (page 408)
" When a fax is sent, the screen freezes on the scanning window." (page 408)

■ Scanner Cannot Be Turned On

Scanner cannot be turned on.
■ Check item
Has the power button been pressed?
■ Action
Press the power button.
■ Check item
Are the AC cable and AC adapter properly connected to the scanner?
■ Action
Connect the AC cable and the AC adapter.
Disconnect AC cable from the scanner to turn off the scanner, and connect the cable again.
After turning the power off, wait for at least 10 seconds before turning the power back on
again.
If the problem persists even after taking the above mentioned actions, contact your FUJITSU
scanner dealer or an authorized FUJITSU scanner service provider.

■ Scanner Does Not Start Up

The "The last attempt to restart ..." message is shown on the window
and the scanner does not start up.
■ Check item
After turning the scanner on, was the power turned off immediately?
■ Action
Press the power button.
Disconnect AC cable from the scanner to turn off the scanner, and connect the cable again.
After turning the power off, wait for at least 10 seconds before turning the power back on
again.
If the problem persists even after taking the above mentioned actions, contact your FUJITSU
scanner dealer or an authorized FUJITSU scanner service provider.
401
8.3 Other Troubleshooting

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