Nec Storage Manager Errors; Errors Experienced Throughout Nec Storage Manager Usage - NEC Storage M100 Series User Manual

User Guide

10.3 NEC Storage Manager Errors

10.3.1 Errors Experienced Throughout NEC Storage Manager Usage

Problem
You cannot connect to the target disk
array when NEC Storage Manager
client is started.
The window you have been working
on is not visible.
When access to the disk array is
attempted from NEC Storage
Manager Client (Web GUI), nothing is
shown on the Web browser and the
status bar, located at the bottom of
the window, shows done.
When access to the disk array is
attempted from NEC Storage
Manager Client (Web GUI), the
message "Warning - Security" is
shown.
Release 6.0
Cause and Solution
The IP addresses of the disk array specified may not be
correct. Use the Network Setting Tool to confirm if the
specified IP addresses of the disk array are correct. If these
IP addresses are not correct, set the IP addresses again.
The following factor is conceivable. Remove the factor and
try your operation again.
The window you have been working on may be hiding

behind another window.
Switch window by pressing ALT+TAB.
The following causes are conceivable.
 JRE is not installed.
Check JRE has been installed on the machine where
NEC Storage Manager Client runs. If not, install JRE
according to the procedure described in
"Before Starting NEC Storage Manager
The security settings of the Web browser are not

configured.
Configure the Web browser settings by setting the URL
of the connecting destination as trusted sites. Also
configure the security level of trusted sites by selecting
Enable under Run ActiveX controls and plugins of
ActiveX controls and plug-ins. For details of the
settings, see Section 4.5.1: "Before Starting NEC
Storage Manager Client".
 The network is congested.
When Storage Manager Client (Web GUI) is started, it
downloads files required for its operation from the disk
array. Depending on the network traffic, it may take time.
Wait for a few minutes for the download to complete.
This message indicates the digital signature of Storage
Manager Client has been successfully verified. Check the
name is "StorageManager" and the publisher is "NEC
Corporation", and then click Run.
If you select the Always trust content from this publisher
check box and then click Run, the message will not be
shown the next time you start NEC Storage Manager Client.
278
Chapter 10 Troubleshooting
Section 4.5.1:
Client".