NEC Storage M100 Series User Manual page 280

User Guide
Problem
When startup of Storage Manager
Client (Web GUI) is attempted, it
does not start and the message
[00008-04] is shown.
Release 6.0
Cause and Solution
The following causes are conceivable. Check the machine
experiencing the problem.
 Protected mode is enabled.
If Internet Explorer 7 or later is used as a Web browser
and the protected mode is enabled, starting Storage
Manager Client fails. Follow the steps below to disable
the protected mode.
1.Select Control Panel and Internet Options. Click the
Security tab.
2.Click to clear Enabled Protected Mode check box of
the zone where the URL of the connecting destination
(trusted site) is set.
3.Exit and restart the Web browsers you are using, and
then try starting Storage Manager Client (Web GUI)
again.
 JRE security policy has been modified.
Installing another product may change the JRE security
policy and affect startup of Storage Manager Client (Web
GUI).
The JRE security policy is defined by the following file.
<JRE installation folder>\lib\security\java.security
If this is the cause of the problem, follow the steps below
to change the security policy.
Note that the change does not affect any behavior of
products other than Storage Manager Client (Web GUI).
1.Copy the iSMClient.policy file in the CD-ROM shipped
with the product to the following folder.
<JRE installation
folder>\lib\security\nec
You must create the nec folder because it does not
exist by default.
The iSMClient.policy file is located in the following
folder of the CD-ROM.
\CLIENT\WINDOWS\iSMClient.policy
2.Rewrite the first line in the "iSMClient.policy" file that
has been copied by the IP address (host name) and the
port number of the connecting destination.
3.Add the following line indicated by the * mark to the
java.security file located in the following folder.
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Chapter 10 Troubleshooting