Goldmine '95 Installation Guidelines - Toshiba strata CT Installation & Maintenance Manual

Computer Telephony Integration
Figure 9-22

Goldmine '95 Installation Guidelines

Getting Started
H
Enabling the Interface
C
To provide a full desktop dialling and screen-pop interface between the Toshiba StrataLink
and Goldmine 95:
Note
9-38
Overview of how StrataLink works Goldmine '95
N
Install the Toshiba TAPI Service Provider by inserting Disk #1 in the floppy drive
and use Windows, Run ... and enter A:\SETUP. Follow the instructions provided by
the Install Wizard. (See Section 1 of this document.)
N
Install Goldmine '95 by following the installation instructions in the Goldmine '95
User Guide.
N
In the directory where Goldmine is installed (default is "C:\Goldmine"), add the
following two lines with a text editor or word processor to each of the INI files. The
INI files are named after each user. For example, user "Jerry" would have a
USER.INI file named "JERRY.INI".
[Modem]
DDEDial=Dial,STRATLNK,[Dial,"%s",""]
In Goldmine 5.0 or later make sure this line is the only line under the [Modem}
section.
N
If the phone set-up uses a trunk access code to dial outside the Strata DK system,
then the trunk access code can be included, as shown below, using Dial 9 as the
access code.
[Modem]
[DDEDial=Dial,STRATLNK,[Dial,"9, %s",""]
Strata CT I&M Manual October 2000