Internal Hardware Options - Toshiba strata CT Installation & Maintenance Manual

Strata CT Installation

Internal Hardware Options

The BCU common control units support the following hardware options:
RKYS Feature Key Upgrades
The system can be upgraded for built-in AA, ACD, and MIS for ACD with feature keys that
attach to the BCU processor PCB (see
all BCUs.
Table 2-7
H
1
➤
To install the RKYS (1, 2, 3 or 4)
➤
C
Note
It is not necessary to run any special programs (i.e., Program 03) when RKYS is installed.
RKYS can be installed before or after system initialisation, and, before or after the customer
database is entered. The feature(s) provided by the RKYS are immediately enabled when the
RKYS is installed. However, configuration programs for AA and ACD must be run for the
feature to operate.
Music-on-hold/Background Music Volume Control (External Options)
Each of the common control units (except B2CBU, B3CBU and B5CBU) has a trim
potentiometer (VR1) to adjust the volume of the MOH/BGM source connected to the Music-
on-hold (MOH)/Background Music (BGM) RCA jack interface, which is also on the
common control unit. The volume control potentiometer and the MOH/BGM interface are on
the B1CU, B2CAU/B2CBU, B3CAU/B3CBU and B5CAU/B5CBU PCBs.
The VR1 potentiometer does not control the volume of alternate BGM sources connected to
either the RSTU, PSTU or other BGM source interfaces.
➤
To install the MOH/BGM source to the BCU
➤
2-38
RKYS Features
Feature Key
1
RKYS1 Built-in Auto Attendant
G
Built-in Auto Attendant
G
RKYS2
ACD
G
Built-in Auto Attendant
G
RKYS3
ACD with an MIS application
G
Built-in Auto Attendant
G
RKYS4
Enhanced ACD with MIS
G
The RKYS1 is built into all the processors as standard.
Insert the RKYS into the socket on the appropriate BCU PCB see
2-42.
Only one RKYS socket is available on the card.
Adjust the VR1 potentiometer to the desired volume level while listening to MOH or
BGM (see Chapter 6 – Peripheral
Table 2-7). The RKYS 2, 3 and 4 are compatible with
Feature(s) Provided
Installation).
Strata CT I&M Manual October 2000
Figure 2-24 on Page