25-07-03: System Timers for VRS/DISA – Disconnect after VRS/DISA retransfer to IRG
Transfer to the VRS
Any extension user can Transfer their outside call to the VRS. This lets their caller take advantage of the
Automated Attendant's extensive routing abilities. To Transfer the call, the user places the call on Hold,
dials the unique VRS service code (set up in system programming : default 782), and hangs up.
Voice Prompting Messages
The VRS feature provides the system with Voice Prompting Messages. These Voice Prompting
Messages tell the extension user the status or progress of their call. For example, if a user calls
extension 300 when it is busy, they hear, "Station 300 is unavailable, please dial a new station or dial 750
to wait."
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