To Queue For A Busy Trunk; To Answer When Trunk Queuing Calls You Back; To Cancel A Trunk Queuing/Camp-On Request - NEC UNIVERGE SV9100 Features And Specifications

Program
Program Name/Description
Number
20-29-01 Timer Class for Extensions
Assign the timer class (0 ~ 15) to each
extension for each Night mode. This entry
includes virtual extension number.
Timer Class Timer Assignment – Trunk
20-31-01
Queuing Callback Duration Time
Trunk Queuing Callback rings an extension for
this time.
Timer Class Timer Assignment – Callback /
20-31-02
Trunk Queuing Cancel Time
The system cancels an extension Callback or
Trunk Queuing request after this time.
System Options for Outgoing Calls – Reset
21-01-18
Dial After Failure of Trunk Access
Enable/Disable an extension user ability to
continue to dial codes or extensions after
receiving Trunk Busy. This must be set to 0 for
the Forced Trunk Disconnect feature to work.
Operation

To queue for a busy trunk:

1. Try to access the busy trunk.
2. Dial or 850.
#
- OR -
Press Trunk Queuing/Camp-On key (Program 15-07 or SC 851: 35).
3. Hang up to leave a Trunk Queuing request.
- OR -
Wait Off-Hook to Camp-On to the trunk.

To answer when Trunk Queuing calls you back:

1. Lift the handset.

To cancel a Trunk Queuing/Camp-On request:

1. At the multiline terminal, press idle Speaker.
- OR -
At the single line telephone, lift the handset.
2. Dial 870.
3. At the multiline terminal, press Speaker to hang up.
- OR -
At the single line telephone, hang up.
Input Data
0 ~ 15
0 = Not assigned
0 ~ 64800 seconds
0 ~ 64800 seconds
0 = Enable
1 = Disable
1243
Default
0
15
64800
1