Um8000 Mail; Call Forwarding To Voice Mail - NEC UNIVERGE SV9100 Features And Specifications

UM8000 Mail

Description
The UM8000 Mail voice mail system, using the UNIVERGE SV9100 system and a
Local Area Network, provide Unified Messaging services for voice, fax and email
messages with access at either the desktop PC or the telephone. Unified
Messaging lets the PC control telephone calls and information about each inbound
and outbound call.
Automated Attendant automatically answers the system incoming calls. After
listening to a customized message, an outside caller can dial a system extension or
use Voice Mail.
At default the system is programmed to use the built in InMail voice mail. By programming the
UM8000 to work in the SV9100 it becomes the primary voice mail.
Integrated Voice Mail enhances the telephone system with the following features:
Expanded Schedules
The UM8000 Mail has three schedules (1-3) and each schedule has an A, B
and C option. It also has 99 custom schedules that are available in addition to
the three standard schedules. Each custom schedule can support a maximum
of nine time intervals
These schedules can be applied to Opening Boxes, Transaction Boxes and
Voice Detect Boxes. You can also assign a supported box type to inherit its
schedule from the previous box the call came from or from the voice mail port
the call came in on. This flexibility allows for much more detailed scheduling of
different groups within a system. The new Expanded Schedules provide the
following:
A maximum of 99 Custom Schedules.
A maximum of nine time intervals per schedule.
Each schedule can be set to follow or ignore holidays.
The following box types can use custom schedules:
Opening Boxes
Transaction Boxes
Voice Detect Boxes
Boxes can be configured to follow:
One of the three standard schedules.
A particular custom schedule.
Inherit their schedule from the previous box.
Inherit their schedule from the voice mail port the call came in on.

Call Forwarding to Voice Mail

An extension user can forward their calls to Voice Mail. Once forwarded, calls to the extension
connect to that extension mailbox. The caller can leave a message in the mailbox instead of calling
back later. Forwarding can occur for all calls immediately, for unanswered calls or only when the
extension is busy. When a user transfers a call to an extension forwarded to Voice Mail, the call
waits for the Delayed Call Forwarding time before routing to the called extension mailbox. This
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