Message Waiting; Led Color Indication - NEC UNIVERGE SV9100 Features And Specifications

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Message Waiting

An extension user can leave a Message Waiting indication at a busy or unanswered extension

requesting a return call. The indication is a flashing MW lamp at the called extension and a steadily lit

MW lamp on the calling extension. Answering the Message Waiting automatically calls the extension

which left the indication. Message Waiting ensures that a user does not have to recall an unanswered

extension. It also ensures that a user does not miss calls when their extension is busy or unattended.

Additionally, Message Waiting lets extension users:

View and selectively answer messages left at their extension (display multiline terminal only)

Cancel all messages left at their extension

Cancel messages they left at other extensions

An extension user can leave Messages Waiting at any number of extensions. Also, any number of

extensions can leave a Message Waiting at the same extension. A periodic VRS announcement may

remind users that they have Messages Waiting.

Message Key will Operate as Voice Mail Key

The system enhances a telephone Message key function when connected to a system which has voice

mail installed. When an extension receives a voice mail, the Message key can be used to check the

number of messages in voice mail, and call the voice mail to listen to the messages. If no Voice Mail

Programmable Function Key is defined (Program 15-07-01, code 77), the telephone Message Waiting

LED flashes to indicate new messages.

This option is not available with a networked voice mail – the voice mail must be local.

Refer to the

Voice Mail Integration (Analog)

The software allows you to select whether the Message Wait LED located at the top of the multiline

terminal flashes green (0) or red (1) when a Message Wait indication is flashing. By default, this option is

set to flash red.

If this LED is also used for voice mail indications (no Programmable Function Key programmed for

voice mail), and there are both voice mail messages and Message Wait indications, the color set for

Message Wait overrides the color used for voice mail indications (red).

Analog ports from APA or APR adapters do not provide Message Waiting lamping.

When a user responds to a Message Waiting, the system does not cancel the Message

Waiting indication if the called party uses Handsfree Answerback. The system cancels the

indication only if the called party lifts the handset or presses Speaker.

With the Hotel/Motel set up, an employee with a multiline terminal can send a Message

Waiting to a room telephone if allowed in system programming.

feature for the feature operation.