Inmail Park And Page; Automated Attendant Direct To Voice Mail (Dvm) - NEC UNIVERGE SV9100 Features And Specifications

InMail Park and Page

Description
InMail Park and Page can automatically Park a call at an extension and Page the user with a recorded
Paging Message announcing the parked call. The called extension user can then go to any telephone
and implement Personal Park to pick up the call. With InMail Park and Page, InMail tries to locate the
person instead of just sending the call to their mailbox. Additionally, there is no need for an operator or
receptionist to manually answer the call, park it, and then try to track down the employee.
The Paging Message is usually recorded in the user's own voice and typically says something like, "Mike
Smart, you have a call." If the Paging Message is not recorded for the extension, a built-in message
announces the called party's name or extension number (if the name is not recorded).
InMail Park and Page is available for all trunk calls that are redirected to voice mail via forwarding or
overflow, including transferred calls, Direct Inward Lines, and Direct Inward Dialing. Park and Page is
also available for Automated Attendant Screened (STRF) and Unscreened (UTRF) Transfers.
Optionally, an extension can have calls from the Automated Attendant immediately Park and Page
without trying their extension first.
When InMail Park and Page intercepts the call, it normally offers the caller three options:
Dial 1 to leave a message in the called extension's mailbox.
1.
(The caller hears the mailbox Greeting, if recorded.)
2. Dial 2 to Park and Page.
(The caller returns to these options if the Park is not picked up.)
3. Dial 3 to have the system try and locate this person.
(The Find-Me Follow-Me feature returns the caller to these options if the user is not located.)
4. Dial 4 for other options.
(Normally, this routes to the extensions Next Call Routing Mailbox).
InMail Park and Page is available at Personal and Group Subscriber Mailboxes, and can be enabled
through system programming or via the subscriber's Mailbox Options Menu. InMail Park and Page is not
applicable to Intercom calls.

Automated Attendant Direct to Voice Mail (DVM)

When an extension has Automated Attendant Direct to Voice Mail (DVM) enabled, all calls from the
Automated Attendant go directly to the subscriber's mailbox. The extension does not ring for Automated
Attendant calls. The caller hears the mailbox greeting and can leave a message, but unlike Park and
Page is not normally offered any other routing options. A subscriber typically turns on DVM when they
need to work at their desk undisturbed by outside calls from the Automated Attendant.
DVM can be enabled by the installer from system programming or by the extension user from their
Mailbox Options Menu.
Keep in mind that DVM does not block Intercom calls from co-workers or any other outside call not
routed through the Automated Attendant. For example, with DVM enabled, Direct Inward Lines and
transferred outside calls to an extension work normally.
Conditions
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