Leaving A Message; Voice Mail Caller Id; Quick Transfer To Voice Mail; Transferring To Voice Mail - NEC UNIVERGE SV9100 Features And Specifications

gives the transferring party the option of retrieving the call instead of having it go directly to the
mailbox.

Leaving a Message

Voice Mail lets a multiline terminal extension user easily leave a message at an extension that is
unanswered, busy or in Do Not Disturb. The caller presses their Voice Mail key to leave a message
in the called extension mailbox. There is no need to call back later.

Transferring to Voice Mail

By using Transfer to Voice Mail, a multiline terminal extension user can Transfer a call to their own
or a co-worker's mailbox. After the Transfer goes through, the caller can leave a message in the
mailbox.
Live Record
While on a CO/Trunk call, an extension user can have Voice Mail record the conversation. The
multiline terminal user presses the Voice Mail Record key; the single line telephone user dials a
code. Once recorded, the Voice Messaging System stores the conversation as a new message in
the user's mailbox. After calling their mailbox, a user can save, edit or delete the recorded
conversation. The Live Record feature is supported only for External CO/Trunk calls. Internal/
Intercom calls are not supported.
Live Monitor
A multiline terminal user can have their idle extension emulate a personal answering machine. This
lets the UM8000 screen their calls, just like their answering machine at home. If activated, the
extension incoming calls route to the user's subscriber mailbox. The Live Monitor feature is
supported for external and internal calls. After the mailbox answers, the user's phone changes to
show that a caller is leaving a message, no audible tone is provided. The multiline terminal user
can then:
Choose Exit to let the call go through to their mailbox.
Choose ANSW to intercept the call before it goes to their mailbox.
Choose MON to monitor the message being left by the caller.
Voice Mail Overflow
If Voice Mail automatically answers trunks, Voice Mail Overflow can reroute those trunks to other
extensions when all Voice Mail ports do not answer or, with certain software, are busy. During
periods of high traffic, this prevents the outside calls from ringing Voice Mail for an inordinate
amount of time. There are two types of Voice Mail Overflow: Immediate and Delayed. With
immediate overflow, calls immediately reroute to other extensions when all Voice Mail ports do not
answer or, with certain software, are busy. With delayed overflow, calls reroute after a preset
interval. Without any type of overflow, the outside calls ring Voice Mail until a port becomes
available or the outside caller hangs up.

Voice Mail Caller ID

The Voice Mail can use ANI/DNIS information to identify the outside caller that left a message in a
user's mailbox. When the message recipient dials 0 or presses the CID softkey while listening to a
message, they hear the outside telephone number of the message sender.
The message recipient can also return the call from their mailbox if allowed by system
programming by pressing the CALL softkey or

Quick Transfer to Voice Mail

A station user transferring a call can transfer the call to the called party voice mail box after an
internal station number is dialed while performing a screened transfer, or during intercom calls.
The user simply calls the extension and then dials the quick transfer dial access code (default = 8)
,0. Press Speaker to hang up.
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