Huawei SmartLogger2000 User Manual page 214

SmartLogger2000
User Manual
No. Symptom
5 The device
status is
displayed as
disconnected
on the
SmartLogger.
6 The EMI fails
in
communicatio
n.
The
7
SmartLogger
cannot
communicate
with the
NetEco
deployed on
the PC.
The
8
SmartLogger
cannot
communicate
with the
optical port of
the Ethernet
switch.
Issue 04 (2018-04-10)
Possible Cause
1. The cable between the device and the
SmartLogger is loose or disconnected.
2. The device is powered off.
3. The baud rate or RS485 address of the
device is changed.
4. The device is replaced.
5. The device is removed and not
reconnected.
1. The RS485 communications cable
between the EMI and the
SmartLogger is connected incorrectly,
loose, or disconnected.
2. The EMI is not powered on.
3. The EMI and SmartLogger use
different RS485 communications
parameter settings.
4. The EMI parameters are not set
correctly.
1. The SmartLogger is not connected to
the PC, or the cable is loose or
disconnected.
2. Ethernet parameters are not set
correctly.
3. NetEco parameters are not set
correctly.
1. The Ethernet switch is not powered
on.
2. The optical module is not inserted
into the SmartLogger or is inserted
incorrectly.
3. The optical jumper is loose or
disconnected.
4. The optical jumper is connected
reversely.
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9 Device Maintenance
Suggestion
1. Check the cable between the device
and the SmartLogger. If it is loose or
disconnected, reconnect it securely.
2. Check the device connection and
power on the device.
3. Check that the baud rate and RS485
address of the device are set
correctly.
4. If any device is replaced, enable the
SmartLogger to search for the device
again or manually add the device.
5. If the device is removed from the
SmartLogger, remove the device on
the device management interface.
1. Check the RS485 communications
cable. If it is loose or disconnected,
reconnect it securely and correctly.
2. Power on the EMI.
3. Check that the RS485
communications parameters are
correctly set on the EMI.
4. Log in to the WebUI and ensure that
the EMI parameters are set correctly.
1. Check that the Ethernet electrical
port or optical port of the
SmartLogger correctly connects to a
PC or router.
2. Check that Ethernet parameters are
set correctly.
3. Check that NetEco parameters are set
correctly.
1. Check that the remote Ethernet
switch is powered on. If no, power it
on.
2. Check whether the optical module is
inserted based on the status of the
indicator for the SmartLogger optical
port. If the module is not inserted,
insert it.
3. Check that the optical jumper is
securely connected. If the jumper is
loose or disconnected, reconnect it
securely.
4. Check that the transmit end (TX) of
the SmartLogger optical port
connects to the receive end (RX) of
the Ethernet switch optical port. If
the optical jumper is reversely
connected, reconnect it correctly.
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