HP 1850R - ProLiant - 128 MB RAM Troubleshooting Manual page 40

IBM OS/2 Operating Systems
Collect the following information:
•
Operating system version number and printouts of:
IBMLAN.INI
PROTOCOL.INI
CONFIG.SYS
STARTUP.CMD
SYSLEVEL information in detail
TRAPDUMP information (if a TRAP error occurs)
•
A directory listing of:
C:\
C:\OS2
C:\OS2\BOOT
HPFS386.INI (for Advanced or Advanced with SMP)
•
If HP drivers are installed:
— Version of the HP Support Software Diskette (SSD) used
— List of drivers from the SSD
— Versions of the OS/2 Management Insight Agents,
Health Driver used
•
The drive subsystem and file system information:
— Number and size of partitions and logical drives
— File system on each logical drive
•
Warp Server version used and:
— Whether Entry, Advanced, Advanced with SMP, or e-Business
— All services running at the time the problem occurred
HP Servers Troubleshooting Guide
Diagnosing the Problem
, and OS/2
CPQB32.SYS
1-27