Dat Drive Problems - HP 1850R - ProLiant - 128 MB RAM Troubleshooting Manual

Hardware Problems
DAT Drives
Use Table 2-13 to troubleshoot common DAT drive problems.
Table 2-13: DAT Drive Problems
Problem
DAT drive sense error
codes are displayed.
DAT drive error or failure
occurs.
DAT drive is providing
poor performance.
Latest firmware indicates
a defective tape.
Head clogs occur
regularly.
Problem is still not
solved.
2-34
Possible Cause
There is a drive error.
Drivers and software are
not current.
Drive has particle
contamination on the
heads.
Drive is being used to
backup more than what is
recommended.
Media is defective.
Drive is bad.
Possible Solution
DAT drive sense error codes are detailed
in the whitepaper Troubleshooting DAT
Drives. Search the following website:
www.hp.com
Upgrade drivers, software, and firmware
to the latest revisions.
Clean the drive at least four times to be
sure that the heads are clean and to
eliminate dirty heads as the possible
cause of the failure.
DAT drives require cleaning every 8 to 25
hours or they may fail intermittently when
using marginal or bad media. Be sure
that you are following the proper regular
cleaning procedures. Refer to Chapter 6,
"Error Prevention."
DAT drives are designed with optimum
and maximum data backup sizes due to
the time it takes to backup and verify
large amounts of data and the increased
cleaning requirements of the drive when
used for backing up large amounts of
data. Refer to the drive documentation to
determine the appropriate data backup
size for the drive.
Replace the media.
Replace the drive.
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