HP 1850R - ProLiant - 128 MB RAM Troubleshooting Manual page 259

Proliant server troubleshooting guide
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Table D-1: Array Diagnostic Utility (ADU) Error Messages
Message
Drive Monitoring features are
unobtainable.
Drive Monitoring is NOT
enabled for SCSI Port X
Drive ID Y.
Drive time-out occurred on
physical drive bay X.
Drive X indicates position Y.
Duplicate write memory error.
Error occurred reading RIS
copy from SCSI Port X Drive
ID.
FYI: Drive (bay) X is
non-Compaq supplied.
HP Servers Troubleshooting Guide
Description
ADU is unable to get monitor
and performance data due to
fatal command problem (such
as drive time-out), or is unable
to get data due to these
features not being supported
on the controller.
The monitor and performance
features have not been
enabled on this drive.
ADU issued a command to a
physical drive and the
command was never
acknowledged.
Message indicates a
designated physical drive,
which seems to be scrambled
or in a drive bay other than the
one for which it was originally
configured.
Data cannot be written to the
array accelerator board in
duplicate due to the detection
of parity errors. This is not a
data-loss situation.
An error occurred while ADU
was trying to read the reserve
information sector (RIS) from
this drive.
Compaq did not supply the
installed drive.
ADU Error Messages
continued
Recommended Action
Check for other errors such as
time-outs. If no other errors
occur, upgrade the firmware to
a version that supports monitor
and performance, if desired.
Run the server setup utility to
initialize the monitor and
performance features.
The drive or cable may be
bad. Check the other error
messages on the Diagnostics
screen to determine resolution.
Examine the graphical drive
representation on ADU to
determine proper drive
locations. Remove drive X and
place it in drive position Y.
Rearrange the drives
according to the ADU
instructions.
Replace the array accelerator
board.
HP stores the hard drive
configuration information in the
RIS. If there are multiple
errors, this drive may need to
be replaced.
If problems exist with this
drive, replace it with a
supported drive.
continued
D-9

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