Network And Modem Problems; Network Controllers; Modem Problems - HP 1850R - ProLiant - 128 MB RAM Troubleshooting Manual

Network and Modem Problems

Network Controllers

Use Table 2-18 to troubleshoot common problems with network controllers. To be
sure that you are using the latest drivers and support files before installing your
network controllers, access the support information on the product website on the
following website:
www.compaq.com/support
Table 2-18: Network Controller Problems
Problem
Network controller is
installed but does not
work.
Network controller has
stopped working.
HP Servers Troubleshooting Guide
Possible Cause
Software problem
occurred.
There is an unsupported
component.
The cable is not securely
connected.
The files containing the
network drivers are
corrupted.
There is no power to the
PCI slot.
The network controller is
damaged.
Possible Solution
Refer to your operating system
documentation for guidelines on adding
or replacing PCI Hot Plug devices.
Confirm server and operating system
support of third-party components prior to
installation. Refer to the component
documentation for this information.
Be sure that the cable is secured to the
network connector and that the other end
of the cable is securely connected to the
correct device.
Reinstall the network drivers.
Be sure that the PCI Hot Plug power LED
is on.
Contact your authorized service provider.
Hardware Problems
continued
2-41