HP 1850R - ProLiant - 128 MB RAM Troubleshooting Manual page 99

Table 3-4: Remote ROM Upgrade Errors
Problem
Network connection
fails on remote
communication
Failure during ROM
flash
Unsupported target
system
HP Servers Troubleshooting Guide
continued
Symptoms
Because network connectivity
cannot be guaranteed, it is
possible for the administrative
client to become disconnected
from the target server during the
ROM flash preparation. If any
remote connectivity procedure
fails during the ROM flash
online preparation, the ROM
flash does not occur for the
target system. An error
message describing the broken
connection displays and the
program exits.
After the online flash
preparation has been
successfully completed, the
system ROM is flashed offline.
The flash cannot be interrupted
during this process or the ROM
image is corrupted and the
server does not start. The most
likely reason for failure at this
point is a loss of power to the
system during the flash process.
If the target system is not listed
in the supported servers list, an
error message is displayed and
the program exits.
Software Problems
Possible Solution
Attempt to ascertain and correct the
cause of connection failure, and then
restart the process.
You must initiate ROMPaq disaster
recovery procedures, outlined in the
"ROMPaq Disaster Recovery"
section in Chapter 5.
Only supported systems can be
upgraded using the Remote ROM
Flash utility. To see if your system is
supported:
1. Access the following website:
www.compaq.com/support/files/
server
2. Select the family, model and
operating system of your server.
3. Look under the Utilities heading
for Remote ROM Flash Utility.
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