Epson Artisan 810 Service Manual page 93

Color inkjet printer
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Epson Artisan 810/835/837/710/725/730/Epson Stylus Photo PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD/PX710W/TX710W/PX720WD/TX720WD/PX730WD/TX730WD
Error code (LCD Message)/Phenomenon
Cannot dial
Cannot receive/send faxes in color
Cannot print all the received data when printing
data stored in memory
Images run off the paper
TROUBLESHOOTING
Table 3-36. Troubleshooting based on the error code/superficial phenomenon
Description
The telephone cable is not connected properly.
The telephone line is not working.
Pulse/Tone dial setting error
ECM is set to off.
Fax mode is set to "B&W only".
The size of the memory is 2.0 Mbyte. If the data
becomes over the set threshold, oldest data are deleted
to make room for new ones.
Auto reduction is set to off.
Paper size setting does not match the size of the
received data.
Paper size setting does not match the size of papers in
the tray.
FAX Troubleshooting
Connect the telephone cable properly.
Verify if the phone line works by connecting to a phone to it.
Turn the setting to the other one and try again.
Set to on and try again.
Set to "B&W/Color".
Ask the sender to resend the data if necessary because the data deleted from the memory can
not be restored.
Set auto reduction to on and reprint the data.
Choose the correct setting and reprint the data.
Choose the correct setting or load correct sized papers in the tray and reprint the data.
Revision G
Remedy
Confidential
93

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