[F109_4] Key Consistency Error (License Data Damage) - Toshiba e-STUDIO206L Service Manual

SRAM Key FROM Key
Status Status
KeyNull/ KeyNull/
KeyBroken KeyBroken
* AccessFailed, KeyNull or KeyBroken

[F109_4] Key consistency error (license data damage)

Classification
Other service call
Check Item
Encryption key status confirmation
Take measures given in the following table according to the messages displayed in the SRAM Key
Status and FROM Key Status fields.
Remarks:
If the error is not cleared, reinstallation of the OS data, master data and application is needed.
SRAM Licence FROM Licence
Status Status
* AccessFailed
AccessFailed *
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<No USB backup data>
1. Reinstall the system software.
 P. 11-11 "11.2 Firmware Updating with USB Media"
<With USB backup data: All key data recovery>
1. Recover all the data on the SRAM board.
[5] + [9] + [POWER]  2. Restore SRAM Data from USB
(For details, see "12.1.4Cloning procedure [B]Restore
procedure")
2. Recover the encryption key/license on the SYS board.
Follow the procedures below noted in  P. 9-24 "9.3.4
Precautions and Procedures when replacing the SYS
board".
[D] Restore ADI key (only when ADI-HDD is installed)
[E] Restore encryption key
[F] Restore license
Key consistency error - The license data are damaged.
Check the message displayed by [3] + [C] + [START]  5. Key
Backup Restore.
Replace the SYS board.
 P. 9-24 "9.3.4 Precautions and Procedures when replacing
the SYS board" (all steps)
<With USB backup data: All key data recovery>
1. Recover all the data on the SRAM board.
[5] + [9] + [POWER]  2. Restore SRAM Data from USB
(For details, see "12.1.4Cloning procedure [B]Restore
procedure")
2. Recover the encryption key/license on the SYS board.
Follow the procedures below noted in  P. 9-24 "9.3.4
Precautions and Procedures when replacing the SYS
board".
[D] Restore ADI key (only when ADI-HDD is installed)
[E] Restore encryption key
[F] Restore license
Replace the SYS board.
 P. 9-31 "9.3.8 Precautions and Procedures when replacing
SRAM board" (all steps)
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ERROR CODE AND TROUBLESHOOTING
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