Call Forwarding - NEC ASPILA EX Feature Manual

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Call Forwarding

Default Setting

Aspila EX Software Manual

Call Forwarding permits an extension user to redirect their calls to another extension. Call For-

warding ensures that the user's calls are covered when they are away from their work area. The

types of Call Forwarding are:

Call Forwarding when Busy or Not Answered

Calls to the extension forward when busy or not answered.

Call Forwarding Immediate

All calls forward immediately to the destination, and only the destination rings.

Call Forwarding with Both Ringing

All calls forward immediately to the destination, and both the destination and the forwarded

extension ring (not for Voice Mail).

Call Forwarding when Unanswered

Calls forward only if they are unanswered (Ring No Answer).

Personal Answering Machine Emulation

Allows the extension to emulate an answering machine. Refer to "Voice Mail" for more.

Call Forwarding will reroute calls ringing an extension, including calls transferred from another

extension. The extension user must enable Call Forwarding from their phone. To redirect calls

while a user is at another phone, use "Call Forwarding with Follow Me". A periodic VRS

announcement may remind users that their calls are forwarded.

(A.) Normally, the system does not allow the chaining of Call Forwards. For example, extension

316 forwards to 318, and 318 in turn forwards to 320. Calls to 316 route to 318. Calls to 318

route to 320. The system does allow a single chain, however, if the second extension in the

chain is forwarded off- premise (*46 + trunk access code + destination telephone number).

(B.) Periodic reminder message requires a DSP daughter board for Voice Response System (VRS).

(C.) Call Forwarding an extension in a Department Group will prevent that extension from receiv-

ing Department Pilot Calls.

(D.) If a Programmable Function key is not defined for Call Forwarding (10 - 17), the DND key

flashes to indicate that the extension is call forwarded.

(E.) Ring Groups do not follow Call Forward to voice mail.

(F.) Multiple Directory and Call Coverage Key calls do not follow Call Forwarding.

Call Forwarding

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