The Print Head Moves, But Nothing Prints - Epson SC-T5400 Series User Manual

SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide
Your problem is not listed here.
Decide whether the trouble is caused by the
o
printer driver or the application. (Windows)
Perform a test print from the printer driver so that you
can check that the connection between the printer
and computer is correct and the printer driver settings
are correct.
(1) Make sure that the printer is turned on and in ready
status, and load A4 or larger paper.
(2) Open the Devices and Printers, Printers, or
Printers and Faxes folder.
(3) Right-click the printer icon, and select
Properties.
(4) In the Properties dialog, select the General tab and
click Print Test Page.
After a while the printer starts to print a test page.
❏
If the test page is printed correctly, the
connection between the printer and computer is
correct. Go to the next section.
❏
If the test page is not printed correctly, check the
items above again.
"You cannot print (because the printer does
U
not work)" on page 193
The "Driver Version" shown on the test page is the
version number of the Windows internal driver. This
differs from the Epson printer driver version that you
installed.
The print head moves, but
nothing prints.
Cannot print from the printer driver
Have you selected "Print Preview" in the Mac
o
printer driver?
Depending on the application you are using, you may
not be able to print when "Print Preview" is enabled.
Depending on the application you are using, an error
message may be displayed when you start printing.
Disable "Print Preview" on the print settings screen.
Problem Solver
Others
Confirm the printer operation.
o
Print a nozzle check pattern.
"When you want to unclog the print head" on
U
page 199
If the printer has not been used for a long time, the
nozzles of the print head may have dried up and
become clogged.
Is the message Motor self adjustment
o
running. displayed on the control panel's
screen?
The printer adjusts the internal motor. Wait for a while
without turning off the printer.
195