Directed Call Pickup - NEC DSX Software Manual

Directed Call Pickup

Description
Directed Call Pickup allows co-workers to answer each other's calls.
Directed Call Pickup permits an extension user to intercept any type of call ringing another extension. With
Directed Call Pickup, an extension user can pick up:
Outside (Key Ring) calls ringing an extension
❥
Direct Inward Lines
❥
Transferred outside calls
❥
Ringing Intercom calls
❥
Recalls (e.g., Hold recall)
❥
Ring Group Calls (by dialing either the ringing extension's number or the Ring Group master number)
❥
Ringing Call Coverage key calls
❥
Ringing Group Call Pickup calls
❥
Calls ringing the operator's Operator Call key
❥
Conditions
• None
Default Setting
• Enabled
Programming
1. Line access is not required for Directed Call Pickup.
1. It is not necessary to allow access in 2131-[01-64]: Line Access (page 763).
- Directed Call Pickup allows an extension to pick up a call on a line to which it normally does not
have access.
Other Related Features
Features
Hold (page 202)
Directed Call Pickup can pick up Hold recalls.
Park (page 266)
Personal Park allows an extension user to pick up a call parked at a co-worker's extension.
The following features also let co-worker's cover each other's calls:
- Call Coverage Keys (page 40)
- Group Call Pickup (page 184)
- Hotline (page 207)
IntraMail Features
None
DSX Software Manual
Directed Call Pickup
Features ◆ 129