Group Call Pickup - NEC DSX Software Manual

Group Call Pickup

Group Call Pickup
Description
Easily answer a call ringing your Pickup Group, even if you don't know which extension is ringing.
Group Call Pickup allows an extension user to answer a call ringing an extension in their assigned Pickup
Group. This permits co-workers in the same Pickup Group to easily answer each other's ringing calls. The
user can intercept the ringing call by dialing a code or pressing a programmed Group Call Pickup key. The
system has a maximum of eight Pickup Groups, with an unlimited number of extensions in each group.
However, an extension can be a member of only one pickup group.
Group Call Pickup can answer the following types of calls:
Ringing Intercom calls
❥
Transferred calls
❥
Direct Inward Lines
❥
Calls on lines assigned to the Pickup Group
❥
To simplify picking up calls, an extension can have Feature Keys assigned as Group Call Pickup keys. There
are three types of Group Call Pickup keys: immediate ring, no ring (lamp only), or delayed ring.
Conditions
• None
Default Setting
• No Pickup Groups assigned.
Programming
1. Should extension be part of a Pickup Group?
In yes, in 2113-03: Pickup Group (page 739) enter the number of the Pickup Group ( 1 - 8 ) to which the
1.
extension should belong.
2. If no, make sure 2113-03: Pickup Group (page 739) is 0 .
2. Should an incoming outside call ring all extensions in a Pickup Group?
1. If yes:
- In 3113-01: Pickup Group Assignment (page 822), enter the number of the Pickup Group (1-8) to
- In 2131-[01-64]: Line Access (page 763), make sure extensions in the Pickup Group have incoming
- In 2132-[01-64]: Line Ringing (page 764), make sure to enable ringing for all extensions in the
If no, in 3113-01: Pickup Group Assignment (page 822) enter 0 .
2.
184 ◆ Features
which the line should belong.
(option 1 ) or full (option 3 ) access to the line.
Pickup Group that should ring for the line.
DSX Software Manual