Asus DS300j G2 Series User Manual page 17

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ArrAnty And uPPort
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ArrAnty
• Three year complete system limited warranty
• Battery Backup Unit has a one year limited warranty
• Optional 2-year extended warranty
• Optional onsite parts replacement program
ASUS Storage Technology, Inc. ("ASUS Storage") warrants that for three (3) years from the time of the delivery
of the
product to the original end user except for one (1) year warranty on the battery backup unit:
a) the product will conform to ASUS Storage's specifications;
b) the product will be free from defects in material and workmanship under normal use and service.
This warranty:
a) applies only to products which are new and in cartons on the date of purchase;
b) is not transferable;
c) is valid only when accompanied by a copy of the original purchase invoice;
d) is not valid on spare parts.
This warranty shall not apply to defects resulting from:
a) improper or inadequate maintenance, or unauthorized modification(s), performed by the end
user;
b) operation outside the environmental specifications for the product;
c) accident, misuse, negligence, misapplication, abuse, natural or personal disaster, or maintenance
by anyone other than a ASUS Storage or a ASUS Storage authorized service center.
11
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uPPort
• 24 hour, 7 days a week, 365 days a year e-mail and phone support (English only)
• 24 hour, 7 days a week, 365 days a year access to ASUS Storage support site
• Firmware and compatibility lists
DS300f G2 Series User Manual