R Eport - Asus DS300j G2 Series User Manual

S S r
avInG a ervIce ePort
A Service Report is a detailed report covering the configuration and status of all components in your RAID
system. A support technician or field engineer might request a service report for the purpose of diagnosis and
troubleshooting.
To save a system configuration file:
1. Click Save Service Report in the Header (very top of the web interface, next to the Help link).
Information for the report is gathered and compiled. This action takes up to a few minutes, depending
on the size of your RAID system
2. Click the Save File option, then click the Save button.
The report saves to your Host PC as a compressed HTML file.
3. Double-click the downloaded file to decompress it.
4. Double-click the report to open it in your default browser.
The Service Report includes the following topics:
• About – Report utility
• Battery Info – Cache backup batteries
• BBM Info – Bad Block Manager
• BGA Summary – Status and settings
The Service Report includes the following topics, continued:
• BGA Schedules – Scheduled activities
• Buzzer Info
• Controller Info
• Debug Syslog – Diagnostic information
• Disk Array Info – ID, alias,
and capacities only
• Disk Array Dump Info –
Diagnostic information
• Disk Array Verbose Info – All
disk array information
• Enclosure Info
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• Error Table Info – Read check, write
check, and inconsistent blocks
• Event Info – NVRAM – List of NVRAM events
• Event Info – Runtime – List
of Runtime events
• FC Node Info
• FC Device Info
• FC Initiator Info
• FC Port Info
• FC SFP Info
The Service Report includes the following topics, continued:
• FC Stats Info
• Flash Image Version Info
• iSCSI Info
• LDAP Info
• LogDrive Info – Basic logical drive information
• LogDrive Dump Info – Diagnostic information
• Logical Drive Verbose Info – Full logical drive information
• Lunmap Info – LUN map type, LUN masking status, and LUN entries
• Network Info – Virtual port
• Network Maintenance Info – Maintenance mode ports
• Phydriv Info – Basic physical drive information
• Phydriv Verbose Info – Full physical drive information
• PD SMART Info – Physical drive ID, model, type, and SMART status
• PSU Wattage Info – Enclosure power consumption, power supply input and output, and power on time
• SWMGT Info – Software management
• Service Setting – Email
• Service Setting – Netsend
• Service Setting – NTP
• Service Setting – SLP
• Service Setting – SNMP
• Service Setting – SSH
• Service Setting – Telnet
• Service Setting – Webserver
• Sessions Info
• Spare Info – Basic spare drive information
• Spare Dump Info – Diagnostic information
• Spare Verbose Info – Full spare drive information
• Statistic Info
• Subsystem info
• UPS Info
• User Info
DS300f G2 Series User Manual