Panasonic KX-TAW848 Features Manual page 133

Many of these features are explained below. For more information, refer to the Installation
Manual supplied with your Panasonic VPS.
Basic Features
Voice Mail Service
Allows callers to leave voice messages for specific parties, such as an extension user or an
incoming call distribution (ICD) group. Extension users can listen to messages left in their
mailboxes at their convenience.
Automated Attendant (AA) Service
The VPS answers calls and directs callers to dial a number in order to connect themselves to
the desired party. ("Enter the extension number of the desired party.")
Advanced Features
1.
Automatic Configuration—Quick Setup
The PBX shares information with the VPS during setup which allows the VPS to
automatically create the appropriate mailboxes for all extension numbers and floating
extension numbers of ICD groups within the PBX.
2.
FWD to a Mailbox of the VPS
An extension user can set his or her calls to be forwarded to the VPS. (
Forwarding (FWD)) When a call is received at the extension, the PBX sends the
extension's mailbox number to the VPS and the VPS can answer the call with an outgoing
message (OGM) ("Hi, I'm out of the office today...").
3.
Intercept Routing to a Mailbox of the VPS
CO line calls can be programmed to be automatically redirected to an extension user's
mailbox when the extension user does not or cannot answer them. (
Routing) The VPS can answer the call with an OGM ("I can't take your call now...") and
callers can leave messages in the mailbox. In order to use this feature, a floating extension
number used by the VPS must be assigned as the intercept destination for the original
destination (extension, ICD group, etc.) which received the call, and "Intercept to
Mailbox" must be enabled through system programming.
4.
Transferring to a Mailbox of the VPS
Extension users can transfer calls to a mailbox, after which callers can leave a message
for the desired party. (
simply presses the Voice Mail (VM) Transfer button and enters the extension number of
the party the caller wishes to leave a message for. The VPS will answer the transferred
call and record a message.
VM Transfer Button
In order to use this feature, the extension user must use a flexible button customized as
the VM Transfer button. A floating extension number of a VM group must be assigned to
the button when creating it.
5.
Transfer Recall to a Mailbox of the VPS
When a call is directed to an extension via the VPS's AA service but is not answered within
a preprogrammed amount of time (
the call to the extension's mailbox. The VPS can answer the call with an OGM ("I can't take
your call now...") and the caller can leave a message. In order to use this feature,
"Transfer Recall to Mailbox" must be enabled through system programming.
1.11.1 Call Transfer) While answering a call, the extension user
Transfer Recall Time [201]), the PBX can transfer
1.19 Voice Mail Features
1.3.1.2 Call
1.1.1.4 Intercept
Feature Guide 133