Chapter 7: Getting Help; Recycling Or End-Of-Life Service Information; Contacting Dell Emc - Dell EMC PowerEdge R940 Installation And Service Manual

Topics:
•

Recycling or End-of-Life service information

•

Contacting Dell EMC

• Documentation feedback
• Accessing system information by using QRL
• Receiving automated support with SupportAssist
Recycling or End-of-Life service information
Take back and recycling services are offered for this product in certain countries. If you want to dispose of system components,
visit www.dell.com/recyclingworldwide
Contacting Dell EMC
Dell EMC provides several online and telephone based support and service options. If you do not have an active internet
connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell EMC product catalog.
Availability varies by country and product, and some services may not be available in your area. To contact Dell EMC for sales,
technical assistance, or customer service issues:
Steps
1. Go to www.dell.com/support/home.
2. Select your country from the drop-down menu on the lower right corner of the page.
3. For customized support:
a. Enter your system Service Tag in the Enter your Service Tag field.
b. Click Submit.
The support page that lists the various support categories is displayed.
4. For general support:
a. Select your product category.
b. Select your product segment.
c. Select your product.
The support page that lists the various support categories is displayed.
5. For contact details of Dell EMC Global Technical Support:
a. Click Contact Technical
b. Enter your system Service Tag in the Enter your Service Tag field on the Contact Us webpage.
134 Getting help
and select the relevant country.
Support.
Getting help
7