Epson Stylus Pro 7700 Service Manual page 122

Epson Stylus Pro 7700/7710/7700M/7710M/7900/7910/9700/9710/9900/9910/WT7900/WT7910/9890/9908/7890/7908
The following explains how to troubleshoot errors occurred in the copy mode of Epson Stylus Pro 7700M/7710M.
No. Message on LCD
1 SCANNER ERROR
REFER TO MANUAL FOR DETAILS.
ERROR CODE: 01
2 SCANNER ERROR
REFER TO MANUAL FOR DETAILS.
ERROR CODE: 02
3 SCANNER ERROR
REFER TO MANUAL FOR DETAILS.
ERROR CODE: 03
4 SCANNER NOT CONNECTED
CONNECT SCANNER TO PRINTER THEN
TURN ON SCANNER.
5 CANNOT COPY
(Displayed on the bottom of the screen)
6 COPY ERROR
CAN NOT START COPY WITH THIS
PRINTER SETTING. REFER TO MANUAL
FOR DETAILS.
7 COPY ERROR
CAN NOT USE AUTO DOCUMENT
FEEDER WITH THIS COPY SETTING.
USE DOCUMENT TABLE.
TROUBLE SHOOTING
Description
The scanner carriage is locked.
The carriage home seek operation cannot be properly performed.
Possible causes
1. Motor connection failure
2. Home position sensor failure or connection failure
• An error occurred while checking the scanner lamp.
• Abnormal CCD output level is detected.
Possible causes
1. Lamp failure or the carriage is not properly adjusted.
2. Connection failure of the lamp and CCD.
The ADF cover was opened while scanning the original, or loading/
ejecting paper.
The document has jammed inside the ADF.
The communication between the printer and the scanner is interrupted
while scanning is in progress.
The printer and the scanner are not properly connected to each other,
or the power is off.
With the paper width detection disabled, the "AUTO" size
(enlargement) setting is specified in the copy setting.
The ADF cannot be used with the current copy settings.
Remedies for Error Messages
Remedy/Points to be checked
Unlock the carriage and restart the printer and the scanner.
1. Check if the scanner motor is properly connected.
2. Replace the Scanner Carriage Assy.
For more details, see the GT-2500 service manual.
Replace the Scanner Carriage Assy.
For more details, see the GT-2500 service manual.
Close the ADF cover and restart copying.
Remove the jammed paper and restart copying.
If the paper jam occurs frequently, troubleshoot the error with
reference to GT-2500 service manual.
• Turn off and back on the scanner.
• Turn off the printer. Properly connect the printer and the scanner,
and back on the printer.
Enable the paper width detection in the print mode when using the
"AUTO" enlargement copy setting.
The ADF cannot be used for the following settings. Change the
settings to use the ADF.
• SIZE
"XX->A0", "4x6->XX", or "XX->AUTO(BANNER)"
• Copy paper type
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