Inter-Position Transfer 2 - NEC NEAX2400 IMX Features Manual

I-23
I-23
General Description
This feature is applicable for a multi-attendant environment and will provide for the transfer of an incoming station
or trunk call to a group of attendants by use of the Priority Call key.
An attendant can answer an incoming call, put the call on hold at the Attendant loop, and page the requested party.
The paged party calls the attendant, and if a different attendant answers this incoming call, the answering attendant
can transfer the call to the paging attendant. The attendant who holds the incoming call can then answer the paged
party call and connect the two parties.
Operating Procedure
Operating the Console:
•
Step
The attendant answers the incoming call and asks with whom
1
the caller wishes to speak.
The attendant puts the incoming call on hold at the Attendant
loop by pressing HOLD key and makes note of name and loop
2
number; then, the requested party is paged and directed to call
the attendant from a nearby courtesy phone.
The paged party calls the attendant by dialing an operator
3
access code or by automatic ring down.
An attendant (one of any available attendants) answers the
4
paged party and asks for the name.
The attendant dials the service access code for transferring this
party to the other attendants, one of which holds the
corresponding incoming party, and asks the other attendants to
5
answer the call by announcing the paged party's name, then
presses RELEASE key.
The attendant holding the corresponding incoming call
answers the call by pressing Priority Call key or ANSWER
6
key.
The attendant confirms the paged guest's name and incoming
party's name, then connects the incoming party to the paged
7
guest by pressing the corresponding LOOP key where the
incoming party is being held.
Service Conditions
1. Paging transfer access code can be 1 or more digits. * or # may be used as the last digit in the access code.
2. Attendant can answer a call by pressing the Priority Call key or the ANSWER key. If an attendant does
not have a Priority Call key designated, incoming call indication will not be seen when the attendant
transfers a call using this service.
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Inter-Position Transfer 2

Inter-Position Transfer 2
Action Result
The individual answers the page.
The system terminates the transferred
call to the Priority Call key, which is
assigned as an ICI key position. This
appears on specific Attendant only.
Three-way Conference is established;
when the Attendant releases, the
incoming party and the paged party
talk to each other.
NEAX2400 IMX Hotel Features and Specifications
NDA-24245, Issue 2