A-75 Automated Guest Station Voice Mail Retrieval - NEC NEAX2400 IMX Features Manual

A-75 Automated Guest Station Voice Mail Retrieval

General Description
AUTOMATED GUEST STATION VOICE MAIL RETRIEVAL (VMR) is a feature that makes it easy for guest
stations to retrieve voice mail. Guest stations dial a Voice Mail Retrieval (VMR) access code and a station password
for immediate message retrieval. The feature is customer-programmable to allow it to conform to the needs of any
voice mail system.
Operating Procedure
The voice mail facility must be set up as an administrative station.
• Operating the guest station:
Step
The guest sees that the Message Waiting Lamp
1
on the guest station is lit.
The guest lifts the handset and dials the VMR
2
access code.
The guest enters the password.
3
A guest station can be provided with normal voice mail operating procedures or AUTOMATED GUEST STATION
VOICE MAIL RETRIEVAL at the discretion of the system operator.
Service Conditions
1. This feature is not available when the guest station has a party on hold. If a party is on hold, normal
operating procedures for voice mail access will be required. This procedure usually requires the dialing of
the station number and password, but read the appropriate voice mail manual for complete instructions.
2. Normal operating procedure should be used by the Console and the Administration Stations.
3. If a guest does not listen to the messages before checking out, the messages must be removed by the Voice
Mail administrative terminal.
4. Access to voice mail is established by dialing a VMR access code, and internal dialing by the PBX of a
function code (limited to 2 digits plus a pause) and the station number (maximum of 5 digits). The order
will be dependent on the voice mail system.
NEAX2400 IMX Hotel Features and Specifications
NDA-24245, Issue 2
Automated Guest Station Voice Mail Retrieval
Action
The Voice Mail System (VMS) answers, and prompts
the guest for his password (if required).
The VMS plays the messages.
Result
A-75
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