Connecting Room Service - NEC NEAX2400 IMX Features Manual

C-72
General Description
This feature allows the PMS to connect two rooms on a temporary basis to act as one room. One room will act as
the master room and the other to act as a secondary room. If suite rooms are to be connected, the master station in
the suite room arrangement is used for connecting room purposes.
Operating Procedure
CONNECTING ROOM SERVICE assignment is made through the PMS terminal.
Service Conditions
1. Dialing the master room phone number rings both master and secondary room phones. Dialing the
secondary room phone number rings the secondary phone only.
2. The master station can originate a call when the secondary station is in use, and vice versa.
3. Only two rooms may be connected. If SUITE ROOMS are connected, then up to eight stations may be
connected.
4. Master suite room numbers are assigned when suite rooms are connected. The status of all eight stations
appears on the DSS lamps when the Console calls the connected suite rooms, if such status indicators are
assigned through system data.
5. This feature essentially provides for suite room service on a temporary basis for answering incoming calls.
CHECK-IN/CHECKOUT [C-23], MAID STATUS [M-22], MESSAGE WAITING [M-6],
AUTOMATIC WAKE-UP [A-10], DO NOT DISTURB [D-11] and ROOM CUTOFF [R-9] must be set
or reset independently for each room.
6. PMS message registration (billing) must be done separately for connecting rooms.
7. When CONNECTING ROOM SERVICE is canceled by the PMS terminal, the other hospitality statuses
remain unchanged. CONNECTING ROOM SERVICE is automatically canceled when PMS declares the
status of these rooms as either Vacant or Out of Order.
8. CONNECTING ROOM SERVICE is also canceled when MAID STATUS [M-22] sets the room or master
rooms Ready to Sell or Out of Order. It is also canceled when master room or both rooms are checked out
(CHECK-IN/CHECKOUT [C-23]).
9. The CALLING STATION NUMBER DISPLAY [C-32] will display at either the master or secondary
connecting room. In the case of connecting suite rooms, the display will be either the master suite room
or the secondary suite room, depending on number dialed. For CONNECTING ROOM SERVICE, the
station number dialed will display regardless of the answering station.
10. There is no limit to the number of connecting room arrangements within a system.
11. Three processing alternatives are available if the master station in the connecting room is busy.
a.) The caller hears busy tone.
b.) The call is transferred to the Console.
c.) The call rings an idle station.
12. When the DND override feature is used for a secondary room, room status displays secondary room
information with the master room number.
NEAX2400 IMX Hotel Features and Specifications
NDA-24245, Issue 2

Connecting Room Service

Connecting Room Service
C-72
Page 51