Virtual Extensions - NEC Electra Elite IPK II System User Manual

Enhancements
Version 1600 or higher:
The following functionality has been added for Virtual Extensions:

Barge-In to a busy Virtual Extension

Conference Call

Handset Mute

Reverse Voice Over

Voice Call/Privacy Release

Voice Override to a busy Virtual Extension

A call which is initiated or answered on a Virtual Extension (talking on the key) can be Quick

Transferred to Voice Mail. Prior to this release, a Quick Transfer to Voice Mail was not
allowed.
Caller ID for transferred calls to a Virtual Extension that is programmed to ring is displayed.

Prior to this release, Caller ID would not be displayed.
Description
Virtual Extensions are available software extensions on the Basic and Expanded Port
Packages. A Virtual Extension assigned to a line key, can appear and ring on an individual
station or multiple stations and be used for outbound access.
Virtual Extensions (VE) are shared with Call Arrival (CAR) Keys. In virtual extension mode,
the key acts as a secondary extension. Up to 256 CAR/VE keys are provided.
Conditions
There are 256 available ports/Extensions shared between CAR keys and Virtual

Extensions.
The 256 available ports/Extensions are assigned per extension for CAR key

mode or Virtual EXtension key mode.
More than one extension can share a Virtual Extension key.

An extension can have more than one Virtual Extension key assigned.

Up to 32 incoming calls can be queued to busy Virtual Extension key.

You cannot have a CAR key and Virtual Extension on the same telephone.


Virtual Extensions

Virtual Extensions
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