Cd-Rom Faults - Epson MR Series Technical Reference Manual

2. Confirm whether replacing the HDD solves the problem.
3. Confirm whether replacing the main circuit board solves the problem.

CD-ROM Faults

Unable to Read Data from CD-ROM
❏ Follow the procedures below.
1. Check the surface of the disk for foreign matter, marks, and scratches.
2. Note that labels applied to the CD-ROM can cause data read errors.
3. If using DOS for the system, you need to use the specified driver. (For installation the
driver, refer to "Installing the CD-ROM driver" in Chapter 4.)
4. Use the BIOS setup utility to check the customer's BIOS settings. (Refer to Chapter 5.)
5. Run the Load Optimized Defaults command in the BIOS setup utility. (Refer to
Chapter 5.)
6. A CD-ROM is attached to the HDD connector. Confirm the setting of the IDE
Primary, Secondary option in the Standard CMOS Features menu of the BIOS
setup utility.
❏ Check whether the system can now read data from the CD-ROM drive. If data can be read,
check the customer's BIOS settings for any errors. If the data cannot be read, the cause may
be a faulty connection or a problem with the individual unit or the connector itself. Follow
the procedures below.
1. Confirm whether replacing the CD-ROM cable solves the problem.
2. Confirm whether replacing the CD-ROM solves the problem.
3. Confirm whether replacing the main circuit board solves the problem.
Can Read But Unable to Boot from CD-ROM
❏ Follow the procedures below.
1. Confirm that the CD-ROM disc contains the system files.
2. Confirm the setting of the First/Second/Third Boot Device option in the
Advanced BIOS Features item in the BIOS setup utility. (Refer to Chapter 5.)
CD-ROM Drive Tray Doesn't Open
❏ Follow the procedures below.
1. Make sure the power supply for the IM-800 is turned on. Pressing the EJECT button will
not open the CD-ROM drive tray when the power is turned off.
Rev. I
MR Series Technical Reference Manual
Troubleshooting 8-9