Fujitsu Eternus DX60 User Manual page 182

Chapter 6 Operation and Troubleshooting
> 6.5 Troubleshooting
When I/O access is slow
Check the following:
• Check that the ambient temperature does not exceed the operating environment conditions. If
so, Nearline SAS disk performance may be reduced.
• Click the icon of each part in the Storage System Status screen of GUI to check if an
abnormality is detected in ETERNUS DX60/DX80 parts.
If an abnormality is detected, contact your maintenance engineer.
• Check the path status.
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• Check the loading of the ETERNUS DX60/DX80. If the load is out of balance because of
operation content changing and so forth.
• When the cause is not identified, contact your maintenance engineer.
Refer
When the server does not recognize the disks
When the server does not recognize the disks, points to be checked depend on the situation.
• All servers do not recognize the disks
• Check the status of the ETERNUS DX60/DX80 and other devices such as network devices
connecting the server and the ETERNUS DX60/DX80, and ensure that there are no problems
with the power supply.
P3AM-3042-03ENZ0 ETERNUS DX60/DX80 Disk storage system User Guide
When using ETERNUS Multipath Driver, start ETERNUS Multipath Manager.
For Windows®, click [Start] - [Program] - [ETERNUS Multipath Driver] - [ETERNUS
Multipath Manager] to start ETERNUS Multipath Manager.
If an abnormality is detected in a path, refer to ETERNUS Multipath Driver manuals and
follow the direction given in the manuals.
Figure 6.1 ETERNUS Multipath Manager Window
When not using ETERNUS Multipath Driver, use the path management tool and check the
path status that each software provides, and handle the problem if necessary.
"ETERNUS DX60/DX80 Web GUI User Guide"
ETERNUS Multipath Driver manuals
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