Fujitsu Eternus DX60 User Manual page 183

Chapter 6 Operation and Troubleshooting
> 6.5 Troubleshooting
• Check if the drive enclosure is turned on. If the drive enclosure is not turned on, check if the
miniSAS cables (for drive enclosures) are connected. If the miniSAS cables are not
connected, connect them with the following procedure.
• Specific servers do not recognize the disks
If the specific servers do not recognize the disks (while other servers can), check the following
points. If none of these resolve the problem, leave the ETERNUS DX60/DX80 alone and
contact your maintenance engineer.
-
-
Refer
P3AM-3042-03ENZ0 ETERNUS DX60/DX80 Disk storage system User Guide
Procedure
1
Press the controller enclosure's Power Switch for four seconds or more to turn off the
ETERNUS DX60/DX80.
2
Connect the miniSAS cables.
3
Press the controller enclosure's Power Switch to turn on the ETERNUS DX60/DX80.
Check the path status.
Check if an error occurs in a path by using a path management tool such as ETERNUS
Multipath Manager. When an error occurs, contact your maintenance engineer
If an error occurs in a Fibre Channel card or adapter in the server, replace the Fibre
Channel card or adapter, referring to
"6.4.2 Replacing LAN Cards / iSCSI HBAs" (page
(page 177).
ETERNUS Multipath Driver manuals
User guides for server-side cards and adapters
"ETERNUS Disk storage systems Server Connection Guide (Fibre Channel)"
"ETERNUS Disk storage systems Server Connection Guide (iSCSI)"
"ETERNUS Disk storage systems Server Connection Guide (SAS)"
"ETERNUS DX60/DX80 Web GUI User Guide"
"6.4.1 Replacing Fibre Channel Cards" (page
176), or
183
End of procedure
175),
"6.4.3 Replacing SAS Cards"
Copyright 2009 FUJITSU LIMITED