Errors Generated During The Recovery Process And Corrective Actions - Hitachi HF-W2000 58 Instruction Manual

7.3.2 Errors generated during the recovery process and corrective actions

When an error occurs during the recovery process, record the error message and the error code displayed in the
window, and take action as shown in the following table. If you take action accordingly but are still unable to
proceed with the recovery process, or if the no. 8 error message appears, contact our sales representative.
Table 7-1 Error messages generated during the recovery process
No.
Retry time out. Please refer to the
1
INSTRUCTION MANUAL.
Image file is not found. Please
2
refer to the INSTRUCTION MANUAL.
Drive failed or not connected.
3
Please refer to the INSTRUCTION
MANUAL.
Failed to access the drive. Please
4
refer to the INSTRUCTION MANUAL.
Failed to assign drive letter.
5
Please refer to the INSTRUCTION
MANUAL.
Failed to read from Product Recovery
6
DVD. Please refer to the INSTRUCTION
MANUAL.
Recovery failed. Please refer to the
7
INSTRUCTION MANUAL.
Recovery invalid. Please refer to
8
the INSTRUCTION MANUAL.
Drive capacity is not enough. Please
9
refer to the INSTRUCTION MANUAL.
10 The capcity of drive is not equal.
7. RESTORING THE FACTORY-SHIPPED CONDITION USING A RECOVERY DVD
Error message
• Check the integrity of the system drive, such as by
performing read and write tests.
• Retry the recovery process.
• Check the integrity of the recovery DVD, such as by
performing read tests.
• Verify that the DVD drive works properly, such as by
performing read tests.
• Verify that the system drive is connected correctly.
• Check the integrity of the system drive, such as by
performing read and write tests.
• Verify that no devices that are not required for the
recovery process are connected. If any such devices
are connected, disconnect them.
• Verify that the DVD drive is connected correctly.
• Check the integrity of the recovery DVD, such as by
performing read tests.
• Verify that the DVD drive works properly, such as by
performing read tests.
• Retry the recovery process.
• Contact one of our sales representatives.
• Check the size of the system drive.
• Install drives with equivalent capacities.
7-11
Action