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9. TROUBLESHOOTING
9.6.2 Display of hardware status codes
A hardware status code is displayed when an error occurs in the hardware during system operation.
When a hardware status code is displayed, the RAS status lamp in the status indication LEDs is lit in red.
Table 9-6 Hardware status codes and related causes and actions
Status
code
12
The rotation of the system fan is abnormal.
13
The rotation of the CPU fan is abnormal.
21
The temperature is abnormal.
A failure is predicted for the drive in drive
31
bay 1.
A failure is predicted for the drive in drive
32
bay 2.
#1
41
The drive in drive bay 1 is offline.
#1
42
The drive in drive bay 2 is offline.
The RAID status is unknown (the RAS
4C
software could not acquire the RAID
status).
#2
4D
A media error occurred in the RAID.
#1: This code is also displayed during rebuilding.
#2: This code is not displayed when you are using the default settings. To display this code, see 2.8.2 Note about media
errors in the HF-W2000 Model 58/55/50 RAS FEATURES MANUAL.
NOTE
If a code other than one of preceding codes is displayed, contact the system administrator or maintenance
personnel.
Cause
9-32
Action
Read the description in 9.2.2 (1) and take action
accordingly.
Read the description in 9.2.2 (1) and take action
accordingly.
We recommend that you back up the data and
replace the drive.
Replace the drive by referring to 10.4.2.
Contact your system administrator or maintenance
personnel.
See 2.8.2 Note about media errors in the HF-W2000
Model 58/55/50 RAS FEATURES MANUAL, and
take action accordingly.
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