8. MAINTENANCE OPERATIONS
Diagnosis
When this command terminates with an error, the following error message appears. If a directory for saving data
does not exist, an error message from the Windows
You do not have the privilege to run this
command. Please run this command again on
"Administrator: Command Prompt".
NOTE
• When you run the logsave command, sign in to the computer as an administrator registered on the computer
(as a member of the Administrators group). You cannot run multiple instances of the logsave command
simultaneously.
• Open a command prompt as an administrator to run the command.
• Log information can also be collected by using a program in the Start menu. For details, see the HF-W2000
Model 58/55/50 RAS FEATURES MANUAL.
• Double-click the saved logsave.zip file, and then verify that you can view the contents of the ZIP file. If
you are unable to view the contents of the file, the ZIP file might be corrupted, so try running the command
again.
Table 8-5 Error messages of the logsave command
Error message
®
xcopy command is displayed.
You do not have administrator privileges.
Sign in to the computer as an administrator,
and then run the command again. If User
Account Control (UAC) is enabled, open a
command prompt as an administrator, and
then run the command.
8-14
Meaning