Audio - Huawei V100R001 User Manual

HUAWEI TE30 Videoconferencing Endpoint
User Guide
Problem
used to control the
camera.
While the TE30 is
in a conference and
the displays shows
the remote video,
after you press
keys on the remote
control, the remote
video remains
unchanged. That is,
you cannot control
the remote camera.

12.4 Audio

Table 12-4
Table 12-4 Troubleshooting methods for problems with audio
Problem
While the TE30 is
in a conference, no
audio is delivered
from the local
display.
Issue 01 (2013-03-27)
Possible Cause
Remote control is disabled on
the remote camera.
The camera settings are
,
incorrect.
, or navigation
describes the troubleshooting methods for the problems with audio.
Possible Cause
Perform an audio test to check
whether the problem arise at
the local site or a remote site.
If no audio is output from the
display when the audio test is
performed, the problem exists
at the local site.
If audio is output from the
display properly when the
audio test is performed, the
problem exists at the remote
site.
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12 Troubleshooting
Solution
Ask the remote site administrator
to enable the remote camera
control at the remote site.
Ask the remote site administrator
to verify the camera settings.
Solution
 The chair site has muted the
speaker of the local site.
 If the volume of the display is
adjusted to the lowest, restore
the volume to its default value.
 If the volume of the TE30 is
adjusted to the lowest, restore
the volume to its default value.
 If the audio cable is connected
incorrectly or insecurely,
reconnect the audio cable from
the TE30 to the display.
The microphone at the remote site
has been muted or the chair site
has muted the microphone of the
remote site.
No sound pickup device, such as a
microphone, is connected to the
audio source input port. In this
case, set the audio source again or
connect a sound pickup device to
the corresponding port.
The relevant sound pickup device
98