Video - Huawei V100R001 User Manual

HUAWEI TE30 Videoconferencing Endpoint
User Guide
Problem
message is
displayed to indicate
that the number of
connections to the
TE30 has reached
the limit.

12.3 Video

Table 12-3
Table 12-3 Troubleshooting of the problems with videos
Problem
While the TE30 is
powered on and not
in a conference, the
display does not
show the remote
controlled UI or the
local video.
While the TE30 is
powered on and not
in a conference, the
display shows the
local video but not
the remote
controlled UI.
While the TE30 is
in a conference, the
display shows the
Issue 01 (2013-03-27)
Possible Cause
connection attempts is less
than 10 minutes, the TE30
counts these two attempts as
separate connections. When
connection attempts are
frequent, the connections limit
is easily reached. For
example, when network faults
are rectified immediately after
they occur, Telnet connections
will be reestablished while the
Telnet resources remain
occupied.
describes the troubleshooting methods for the problems with videos.
Possible Cause
The display is powered off.
The video channel of the
display is selected incorrectly.
The video settings of the TE30
or the display are incorrect.
For example, the brightness is
set to 0.
The video cable is not
connected securely.
No display is connected to the
output port of the remote
controlled UI or the connected
display is faulty.
The TE30 does not respond to
remote control operations.
A local or remote loopback
test is being performed.
Check the call statistics. If the
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12 Troubleshooting
Solution
Telnet connection for 10 minutes,
the connection breaks
automatically. Wait 10 minutes or
longer to allow some Telnet
connections to break, before you
try to access the system by Telnet.
Solution
Power on the display.
Set the video channel correctly
using the remote control.
Retain the default values for video
parameters on the TE30 and
display.
Secure the video cable between
the TE30 and display.
Connect a display to the output
port of the remote controlled UI
and verify video settings on the
display.
Telnet to the TE30. If you fail to
operate the TE30, the endpoint is
malfunctioning. In this case,
restart the TE30. If the problem
persists, contact the local
distributor for maintenance.
Stop all local and remote loopback
tests.
Contact the remote site
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