Conference Control - Huawei V100R001 User Manual

HUAWEI TE30 Videoconferencing Endpoint
User Guide
Problem
TE30.

12.6 Conference Control

Table 12-6
conference control.
Table 12-6 Troubleshooting methods for conference control problems
Problem
While the TE30 is
in a conference, you
cannot view a
specific site.
Issue 01 (2013-03-27)
Possible Cause
 The local site is set to pay
for the conference, but the
account balance of the
local site is insufficient.
 Another site is to pay for
the conference, but the
corresponding account
number or password is
incorrect or the account
balance of the site is
insufficient.
Multiple conferences were
currently being held and port
resources on the
videoconferencing system are
insufficient.
describes how to troubleshoot common problems you may encounter during
Possible Cause
A site in the conference is being
broadcast, and all the sites except the
chair site and broadcast site must view
that site.
A site is having the floor, and
non-chair sites cannot view specific
sites.
The chair site has performed the
Voice Activation operation.
No video is sent from the site you
wish to view.
The View Site function is restricted
on the RM.
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12 Troubleshooting
Solution
Enter the account number and the
password correctly and top up the
relevant account.
If the port resources are
insufficient, you need to wait until
the resources are available or you
can reduce the number of sites
attending the conference and then
add sites as required after the
conference is held successfully.
Solution
Ask the chair site to stop
site broadcast.
Ask the chair site to
perform the discussion
operation.
Ask the chair site to
disable the voice activation
function.
Ask the relevant site
administrator to
troubleshoot the site video.
Contact the
videoconferencing system
administrator to solve the
problem.
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