NEC univerge sv8100 Installation Manual page 134

Automatic call distribution acd
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Issue 4.0
Programming
3 - 102
If an extension has four DSS Consoles connected, program one of the
consoles for Direct Line Selection (i.e., placing and answering outside
calls).
A DSS Console requires a separate digital station port.
When installing a DSS, the system must auto-detect the console in order
for the LEDs to function correctly. When connecting the DSS to an
extension previously defined with another circuit type, undefine the
circuit type (enter 00 in Program 10-03-01 for the extension number),
then connect the DSS console.
Default Setting
No DSS Consoles assigned (in Program 32-02-01).
All DSS Console key ranges are ports 1~200.
30-01-01
DSS Console Operating Mode
Set the mode of the system's DSS Consoles. The entry you make in this
option applies to all the system's DSS Consoles. The available options are
Regular (Business) Mode (0), Hotel Mode (1), ACD Monitor Mode (2) and
Business/ACD Mode (3).
30-02-01
DSS Console Extension Assignment – Extension Number
Designate the DSS Console installations (i.e., the extensions that have
DSS Consoles connected to them).
30-03-01
DSS Console Key Assignment
Check this program to make sure that DSS Console keys assigned to ACD
Agents are programmed as DSS keys.
30-04-01
DSS Console Alternate Answer – DSS Console Alternate Answer
If the console should have Alternate Answering, use this program to assign
the Alternate Answering Destination.
You must exit programming and reset your system before DSS Console programming
Caution
for ACD Supervisors will take effect.
UNIVERGE SV8100

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