NEC univerge sv8100 Installation Manual page 81

UNIVERGE SV8100
Single Line Telephone
1.
2.
3.
AIC Agent Log In (when your system has AIC enabled in Program 41-17-01):
To log in:
Multiline
1.
2.
3.
To log out (for single or multiple agent logins):
Multiline
All AIC log ins become logged out.
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2.
1.
2.
All AIC log ins become logged out.
1.
ACD Installation Manual
Lift handset.
Dial 5.

Dial the ID code.
 You hear confirmation tone. Although you can enter a code of any valid length, ask you
supervisor which ID code you should enter.
Press the ACD Log In/Log Out key (Program 15-07-01 or SC 751: *10).
- OR -
Press the Speaker key and dial the AIC Log In service code (Program
11-13-08).
Dial the log in code (up to 20 digits).

This step is not required if the ID code is disabled in Program 41-01-02.
Dial the Agent Identity Code (AIC) (up to four digits).

The ACD Log In/Log Out key lights.
Press the ACD Log In/Log Out key (Program 15-07-01 or SC 751: *10).
Dial 1 to accept.
- OR -
Press the Speaker key and dial the AIC Log Out service code (Program
11-13-09).

The ACD Log In/Log Out key goes out.
Single Line Telephone
Lift the handset.
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