NEC univerge sv8100 Installation Manual page 85

Automatic call distribution acd
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UNIVERGE SV8100
Operation
To answer a call ringing an ACD Group key:
1.
To Transfer a call to an ACD Group:
1.
2.
3.
To set up an ACD Group SIE key:
1.
2.
3.
4.
5.
6.
7.
ACD Installation Manual
Press flashing SIE key (Program 15-07-01 or SC 752: *03 + ACD master).
The SIE key may flash only, ring after a delay or ring immediately.
Place or answer call.
Press ACD Group SIE key.
Hang up to have call go through.
You cannot place a screened Transfer to an ACD Group.
Press the Speaker key.
Dial 752.
Press the programmable key you want to program.
The previously programmed entry displays.
Dial
03.
Dial the ACD Group master number and press Hold.
You see the SET RING option.
Dial 1, 2, 3, 4, 5, 6, 7 and 8 to immediate ring for the Day, Night, Midnight, Rest,
Day2, Night2, Midnight2, and Rest2 modes respectively.
- OR -
Press Hold and dial 1, 2, 3, 4, 5, 6, 7 and 8 to delay ring for the Day, Night,
Midnight, Rest, Day2, Night2, Midnight2, and Rest2 modes respectively.
You can make flexible entries. For example, you can have immediate ringing in the day
and night modes and delay ringing for the midnight and rest modes.
The ringing mode (delayed or immediate) follows system programming.
Press the Speaker key to hang up.
Issue 4.0
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