NEC univerge sv8100 Installation Manual page 245

Automatic call distribution acd
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UNIVERGE SV8100
Description
Use
used for the delay announcement.
This program is activated when the delay announcement source and options are
assigned as ACI in Program 41-08-03.
Input Data
Item
No.
01
02
03
04
05
Conditions
Feature Cross Reference
ACD Installation Manual
Program 41-10 : ACI Delay Announcement
ACD Group No
1st Delay Announcement ACI Port Number
2nd Delay Announcement ACI Port Number
1st Delay Announcement Connection Timer
Set the time before the 1st Delay Announcement is played.
2nd Delay Announcement Connection Timer
Set the time the 1st Delay Announcement plays before the 2nd
Delay Announcement starts to play.
2nd Delay Announcement Sending Duration
Set the timer for how long the 2nd Delay Announcement plays.
After this timer expires, the call disconnects. To keep the call in
queue, set this timer to 0.
None
Automatic Call Distribution (ACD)
41-10 : ACI Delay Announcement
to define the ACI port number to be
Item
Issue 4.0
01~64
Input Data
Default
0~96
0
0 = No Setting
0~96
0
0 = No Setting
0~64800 (sec)
4
0~64800 (sec)
60
0~64800 (sec)
0
4 - 99

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